Encoda BackOffice is a cloud-based (SaaS) medical billing platform that bridges workflow gaps between practice management systems, clearinghouses and payers.
Increase your payment velocity and billing staff productivity with our cloud-based, patented technology.
Monitor, measure, and manage staff productivity and reimbursement, 24 hours a day, 7 days a week.
Our RCM services are powered by Encoda BackOffice, Maestro Analytics, your PM system, and our experienced billing team.
Our Claim to Claims
Encoda BackOffice™ is a medical billing platform that bridges workflow gaps between your practice management software, clearinghouse, and payers. Fix a claim in Encoda BackOffice and it’s automatically fixed in your billing software. One touch and done!
Encoda BackOffice™
One place to work all claims.
Claims Manager
Continuously monitors your billing software looking for batched claims that are ready for submission to payers.
Claims Scrubber
Validates claims and prevents potential rejections and denials prior to submission so you get paid faster.
Exception Manager™
Presents scrubbed claims prior to submission and claims that have been rejected/denied all on one screen.
Payment Manager
Constantly monitors each of your payers for available remittance files and retrieves payment information without staff involvement.
Watchdog™
Automatically monitors each of your payers to make sure no claim reimbursement is left behind.
Maestro Analytics™
Provides web-based, key performance and financial metrics by staff member, medical provider, and payer, in real-time, 24 x7.
Get by with a little help from your friends.
Encoda’s technology enabled revenue cycle management services are powered by Encoda BackOffice™, and help you manage some or all of your billing, collections, and posting processes. Our talented group of experienced, certified industry billing experts are assigned to your practice and can help you receive maximum reimbursement.
Raving Fans
“We’ve been using Encoda BackOffice for 90 days. BackOffice had an immediate impact on our billing dept. We had 3 A/R employees and we’re now down to 2. We had 2 payment posters and we’re down to 1. There were lots of BackOffice rules that we implemented and it has helped our claims go out cleaner and has streamlined our posting. The Encoda support team has been awesome. They call us to let us know we’ve got an issue with a claim before my team even sees it. I’m sure there is more we need to learn but what we have experienced so far has been nothing but greatness!”
We were really at the end of our rope. Whether it was billing or running reports, everything of any value we did in our existing billing software and clearinghouse involved an agonizing process. But thanks to Encoda BackOffice, our productivity has skyrocketed! Today we bill for more than 130 providers with a staff of just 10 employees. The Encoda BackOffice system connects to our existing practice management billing software. Additionally, Encoda has absolutely the best support we have ever had. When we need them they are always there for us. I know this sounds like an ad, but it’s the truth. Thank you, thank you, Encoda.”
“We purchased our practice management system because Encoda BackOffice is fully integrated with it. We bill for 20+ providers, and have re-engineered our central billing office around the Encoda platform. BackOffice has completely revolutionized how we go about claim submission, payment posting, and claim follow-up. Patient copay reallocations and payer recoupments are all handled automatically by the Encoda BackOffice platform.”
“Encoda provided true scalability to our billing operations. We were seeking a ‘rules engine’ to automate the many manual tasks performed by repetitive keystrokes typical in most billing settings. As a result of Encoda BackOffice, our system is now ‘smart’; automating the mundane and freeing up our staff to spend time only on issues which truly require judgment. We support 30 providers with only 3 FTE employees handling billing, posting and follow-up. Encoda BackOffice has been able to do everything they claimed it would do – and that’s not something I can say for most other software I’ve ever implemented!”
